Jensen & Pilegard

Steven Cooper 6 months ago

Good place to go to get lawn mower parts and buy new ones

Gabriela Loeza 8 months ago

Great experience at this lawn mower shop! The staff was friendly and knowledgeable everything was fairly priced. The service was quick, professional, and honest, which is hard to find these days. Highly recommend to anyone looking for quality service and reliable equipment!

Gustavo Vargas 2 years ago

Careful when taking your equipmemt to get fixed my dad took his mower to get fixed and got charged 250 after he brought it home it wouldnt start so my dad took it again to get repaired and they told him that it was working well when he got home same thing wouldnt start, after he took it again they told him that his mower wad missing a part and would charge him an extra 110 like y they didnt tell him that after the first time he took it. There are better places to take your mower to get fixed than this place

Stephen Borcich 2 years ago

J&P on Blackstone repair was a lifesaver: often have a lot of gear to fix as they’re so good, I brought my husqvarna zero turn mower in…never took it off the trailer, and the tech looked at the symptoms, found the issue in 5 minutes, fixed it, and I was on my way! That is expertise! They’re my go-to shop!!!

Armando Rodriguez 3 years ago

Service gal was knowledgeable and didn’t try to up sell anything. Real straight shooters. Service completed in a timely manner. My dad use to say great things about them. He was always right.

Jay Orlauski 4 years ago

Very poor customer service- was told different things by different people. They have a $35 diagnostic fee which I paid to have a trimmer looked at and then when I called they wanted me to pay over $100 just for a diagnostic and told me my repair would likely to be over $300 even though it was working before I took it in and just need one piece replaced - suddenly it had a bad carburetor that was going to cost over $100. When I told someone on the phone that someone else had told me it was going to be over $100 for a diagnostic he told me I must be incorrect and that couldn't be the case- after putting me on hold for a while somebody else came on the phone and told me that it was going to be over $100 because it was a very difficult Tremor to take apart and diagnose even though that's what they do all day long. Overall I just felt like they didn't really want to help me - they just wanted me to purchase new equipment from them.

Antonio M 4 years ago

Very good at giving the run around, 4 days after purchasing a new blower it started bogging. Took it in, after about a week I I call in, I’m told it’s ready problem was spark plug, so I’m being charged replacement for a spark plug. I mention warranty, I get passed around to another department now they tell me they are waiting to see by the Manager if warranty covers it. They call back immediately and now tell me it’s ready that the exhaust was just dirty and warranty now covers it.

Cynthia Araujo 5 years ago

Wouldn't recommend this place. Unfortunately they live up to the name no customer service sales representative are rude when contacting the manager he hung up on me and said he didn't care. The dont follow the warranty policy and sell equipment that cost more than 3,000 dollars and breaks in 2 days and expect you to order parts for it instead of trying to fix the issue decide to yell at there clients and hang up the phone. Would recommend to look for any other lawn mower store before going here.